Frequently Asked Questions

Does general admission include all POP Cats features?

YES, all POP Cats features are included with the exception of “Meet & Greets” and Art Workshops.

Understandably, any products or services provided by any exhibitor or talent are extra and at their own discretion.

Can I bring my cat?

Yes, as long as you stricly coply with our Visiting Cat Guidelines. Please make sure to review our Visiting Cat Guidelines page for more information and requirements.

Buying multiple tickets but don't know the name of each attendee?

Place your name or the name of your organization for each attendee ticket.

Can someone else use my ticket?

Tickets are transferable but cannot be duplicated. Your ticket will be scanned allowing you access, no matter the name on the order. The original purchaser does not need to be present.

Will I be able to buy Meet & Greet tickets at the event?

Tickets will be available to purchase at the event only if the desired ticket-type hasn’t sold out in advance.

Do I have to bring my printed ticket to the event?

You have options:
1. Bring your printed ticket.

2. We can scan your ticket from your phone.

3. We can look you up by your name, just have your I.D. handy.

What's the refund policy?

Tickets are non-refundable.

Can I Video or Audio Recording Sunday's Panel?

No video or audio recording is allowed during presentations or panels. Please respect the talents’ rights and allow us to continue to show this type of material to our attendees.

What are my parking options for the event?

POP Cats Austin – Palmer Events Center

Onsite parking garage is $8

POP Cats Portland – Oregon Convention Center

Free for 1 to 15 minutes
$5 for 16 minutes to 1 hour
$7 for 1 to 2 hours
$9 for 2 to 3 hours
$10 for 3 to 4 hours
$12 for 4 to 18 hours (over 18 hours incurs an additional $2 per hour charge)

Time is determined from the minute you enter the garage to the time you exit.

A dynamic flat fee may be charged at the venue’s discretion.

Bike, Motorcycle, Public Transportation?

POP Cats Austin – Palmer Events Center

Details available at the venue’s website: http://bit.ly/2E9UsNb

POP Cats Portland – Oregon Convention Center

Details available at the venue’s website: http://bit.ly/2E9UsNb

Is vaping allowed?

Smoking, tobacco use, or the use of any vapor emitting device or similar, is prohibited inside the building and restricted to exterior areas aways from the general public.

Is there food at the festival?

Yes. The Convention Center will have a concession available inside the festival offering a variety of snacks and meals including vegetarian and vegan options.

Are bags and backpacks permitted into the festival?

Yes. They are subject to be checked by security.

Soliciting

Soliciting of any kind is prohibited.

Rules of conduct

Attendees must respect commonsense rules for public behavior, personal interaction, common courtesy, and respect for private property. Harassing or offensive behavior will not be tolerated. Event Management reserves the right to revoke, without refund, the admission of any attendee not in compliance with this policy.

Have more questions? Contact us at [email protected]